1. Silver does not have access to the lounge. The sofas, papers, food and drinks. Nobody really watches the TV, quite a few uses the wifi.
2. Silver joins the common queue for boarding pass. Easily double the time to check in.
Point 2 is, on reflection, interesting.
It is not as if Gold staff works faster or we don't have to queue.
Can we interpret that the common queue needs more checking in staff?
Is there a conscious act of limiting and inconveniencing to augment the image of the Gold class?
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